Text Notifications

Your library account, one text away.

Use Shoutbomb to receive pickup, due date, overdue, and fee alerts - and manage renewals from your mobile phone.

Get Started

Sign up in a few texts.

1

Send the signup keyword

Text only SIGNUP - with no space - to 844-213-2295.

2

Reply with your card number

When Shoutbomb asks, reply with only your 14-digit library card barcode.

3

Look for confirmation

A thank-you message confirms that your valid card is registered. Automatic account notices are turned on when you sign up.

Command Reference

Text commands for your account.

Send any command below to 844-213-2295. Commands are not case-sensitive.

Account and service

SIGNUPRegister for the service.
QUITCancel the service and all notifications.
ADDCARDAdd another library card to this phone.
DROPCARDRemove a library card from this phone.
MYCARDSList registered cards and their expiration dates.
MYBOOKSList checkouts, holds, and fees.
NOTICESShow the status of notification options.
HELPGet instructions for each keyword.
ISBN + numberSearch the catalog using a 10- or 13-digit ISBN.
RESENDResend the last Shoutbomb message.
TESTTest your connection to Shoutbomb.
ZIPProvide your ZIP code.

Notification settings

FEESTurn fee notifications on or off.
ANNOUNCEMENTSTurn library broadcast messages on or off.
OVERDUETurn overdue notifications on or off.
RENEWTurn due-date and renewal warnings on or off.
HOLDSTurn hold pickup notifications on or off.
HLList items currently on the hold shelf.

Renewals

RARenew all eligible items that are not overdue.
OARenew all eligible overdue items.
ALLRenew all eligible items, including overdue items.
RIShow non-overdue items that cannot be renewed.
OIShow overdue items that cannot be renewed.
RLChoose eligible non-overdue items to renew.
OLChoose eligible overdue items to renew.
RWSee why non-overdue items cannot be renewed.
OWSee why overdue items cannot be renewed.

Usage limit: The same command can be used no more than three times per day as a protection against spam attacks.

Help

Frequently asked questions.

Can I use more than one library card on the same phone?

Yes. Text ADDCARD to 844-213-2295 and follow the prompts. You will need the barcode for the card you want to add. Text MYCARDS afterward to confirm the accounts connected to your phone.

What if I switch phones but keep the same number?

Text SWITCHPHONE to 844-213-2295 and follow the prompts. Keeping the same number does not always transfer the service automatically.

What should I do if Shoutbomb does not reply?
  1. Wait to see whether the reply arrives. Requests are normally processed within 60 seconds, but some mobile providers delay the first message.
  2. If there is still no reply after four hours, text RESEND to 844-213-2295.
  3. If no reply arrives within one day, email lion.support@shoutbomb.com with details about the issue.
How do I report a problem or suggestion?

Email lion.support@shoutbomb.com.

How do I stop all text notifications?

Text QUIT to 844-213-2295, then reply to the instructions from Shoutbomb to cancel your registration.

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