What are your hours?

Our hours are Monday & Wednesday 9:00 AM – 7:00 PM; Tuesday & Friday 9:00 AM – 5:00 PM; and Thursday & Saturday 9:00 AM – 2:00 PM

Call Ahead Pickup is available by appointment. More details can be found on the Call Ahead Pickup page.

We look forward to seeing you!


Where can I park?

Two-hour parking is available on Main Street, Ferry Street, Railroad Avenue, and in the white-lined spaces in the Cliff Street parking lot. Handicap accessible parking is available in front of the building on Main Street. You can view a parking map here.


Can I get a library card?

Yes! If you are a Norwich resident, you may come in and register for an Otis Library card. Please bring in a photo ID with your current Norwich address. If your photo ID does not have your current Norwich address, please bring an official piece of mail (i.e., from bank, utility, rent receipt, etc.) that has your name and your current Norwich address as well as your photo ID. If you had a card but lost it, please bring in current, valid identification and we will replace your lost card for $1.

We welcome non-Norwich residents to Otis Library. However, to check out materials you must have a valid library card from your hometown library. Once you have a library card from your hometown, you may use that card at any public library in the state!

Is the Library Fine Free?

Yes! Otis Library went fine free in 2022. Learn more about it here

Is there a notary public at the library?

Yes! You can find more information on our Notary Public page.


Are you offering onsite one-on-one technology instruction?

We are currently offering in-person technology instruction. You can schedule an appointment online or by calling us (860) 889-2365 ext. 108 and we can schedule a time for an appointment.


Do you offer English Classes?

Yes! For the current schedule and to register, please contact the Literacy Office at (860) 886-9096.


May I reserve one of your meeting spaces?

Meeting room spaces and study rooms are available to nonprofits and individuals. Please visit our Meeting Spaces page for more details.

How can I support Otis Library?

Otis Library accepts monetary donations, gifts-in-kind, book donations, and more. We greatly appreciate any support you can provide. Please contact Andrea Kaiser, Director of Development, for more information: akaiser@otislibrarynorwich.org .
If you have any questions that were not answered here, please call our main number at (860) 889-2365.
If you are looking for a specific department,  you may check our Contacts page for more information.